An organization creates value through its processes. Business Process Reengineering (BPR) provides a method for work groups to identify and prioritize issues and concerns in work processes. It also provides a structure for employees for all levels in the organization to have open dialogue regarding those issues and concerns. BPR causes an organization to become introspective and assess how it does its business and utilizes its staff and resources. BPR helps departments to prepare for the anticipated competition by streamlining processes and optimizing the use of employees. BPR also helps to identify the role of
information technology /ERP when designing for quantum or drastic improvements.
Not people, but Processes are source of problem (Anonymous)
Benefits to Participants
Upon completion of this training, participants are expected to understand the intricacies of Business process Reengineering. Participants are expected to independently carry out process mapping, ‘AS IS’ and ‘TO BE’ mapping, risk analysis, Gap Analysis, develop reengineered process and action plan. The participants are also expected to understand the role of Information Technology and ERP in BPR implementation. Through case studies and rigorous class room exercises, students are expected to gain hands-on knowledge of Business Process Reengineering.
Workshop topics to be covered:
What is Business process Engineering? Why Reengineer?
Business Process Engineering is not
Business process Engineering Vs Total Quality Management
Business Process Reengineering VS Process Improvement
Business Process Reengineering VS continuous improvement
Why organizations don’t Reengineer?
Business process Reengineering flow chart mapping
Understanding ‘As is’ and ‘To be’ process Mapping
Carry out Gap Analysis
Business process Reengineering options (Clean slate vs Technology enabled)
Risk Management Cycle
Implementing BPR strategy
Core skills required
Develop and communicate vision of improved process
Identifying Action plan
Implementing action plan
Information Technology and Business Process Reengineering
Enterprise Resource Planning and Business Process Reengineering
Common problems with Business Process Reengineering