About Workshop
A highly interactive workshop, specifically designed with a practical and motivational thrust for Managers to develop a professional approach to effective Problem Solving through astute judgment and developing Decision Making Skills, to enhance productivity & the profitability of Company operations.
WHY IS THIS COURSE IMPORTANT?
In a highly competitive Business environment, developing management skills, in the vital area of Problem Solving, becomes increasingly important. It is a specialized field which demands a high degree of Professionalism in the overall approach.
This is the Need of the Hour!
There are many approaches to problem solving, depending on the nature of the problem and the Managers charged with the task of finding solutions. The more traditional, rational approach is typically used and involves, eg, clarifying description of the problem, analyzing causes, identifying alternatives, assessing each alternative, choosing one, implementing it, and evaluating whether the problem was solved or not.
The activities of problem solving and decision making are closely intertwined and Managers must develop both these skills in tandem as one without the other will not bring in the desired results.
In the light of new emerging Market trends, it is important for Managers to be flexible and acquire a high degree of management skills towards the realization of declared objectives. A paradigm shift in the overall approach to management in general and Problem solving in Particular, is vital.
Organizations which focus on constantly improving their Managers’ Skills and Productivity will excel in the future and emerge as winners.
A disciplined, highly motivated Professional Manager with proven Management Skills is a definite asset. Thus, Managers should be well-trained persons, with a high degree of knowledge and special skills over and above their normal technical knowledge.
This Training Seminar has been carefully designed and developed over the years, to explore the new role of a Manager as a problem Solver and develop a learning culture within the organization through a highly interactive and innovative approach. By projecting the individual Participants into various situations often faced by Managers, their actual responses would be analyzed and corrected.
The Methodology employed is becoming increasingly effective and designed to facilitate strong interaction and inculcate the vital discipline stressed by the reputed Management Consultant, Peter Drucker:
THE JOB OF A GOOD MANAGER IS NOT TO MINIMISE RISK
- BUT TO MAXIMISE OPPORTUNITY.
OBJECTIVE:
To develop vital management skills in the field of Problem Solving, supported by the disciplines of Decision Making to motivate Managers to adopt a professional, Result-oriented approach, to enhance productivity and the profitability of operations.
COURSE HIGHLIGHTS
This Seminar offers a 10 - point Benefit Formula. Participants will be able to identify the various components of Problem Solving, Situation Analysis and the Decision Making Process. It will offer a projective psychological test - in the sense that: There is not always a Right or Wrong answer in Management.
At the conclusion of the Seminar Participants will be able to:
• Understand the dynamic role of the Manager as Problem Solver
• Realize the need for a Professionalism approach to Problem Solving.
• Focus on Skills, Knowledge, Disciplines & Leadership for Problem Solving.
• Understand the power of Teamwork in Problem Solving
• Adopt techniques of Idea Generation & Options for Problem Solving.
• Understand characteristics of Problems & Techniques & Tools of Solving.
• Comprehend the Fine art of Brainstorming for Solutions
• Realize that saying yes easily can be costly
• Focus on the Decision Making Framework and Disciplines
• Understand the Situational Analysis Structure & Decision Making Process in Problem resolution.
Workshop topics to be covered:
OPENING FORMALITIES
Registration
Welcome / seminar objectives
Introduction of Course Director
MODULE I - POWER OF PROFESSIONALISM & PROBLEM SOLVING
• Facets of professionalism & the modern manager
• Focus on – knowledge, skills, disciplines & leadership
• The professional approach to problem solving
• The need for “ out of the box ” thinking in problem rtesolution
MODULE 2 – SYNERGY & TEAMWORK IN PROBLEM SOLVING
• Co-operation in silence - ice breaker
• Presentations by team leaders - exercise
• The power of team work in problem solving
• Generating options – a vital pre – requiste in problem resolution
MODULE 3 - CHARACTERISTICS & TECHNIQUES OF PROBLEM SOLVING
• Key problems faced by our company - workshop
• Presentations by workshop chairmen - exercise
• The characteristics of different problems
• Techniques & tools of problem solving
• The fine art of brainstorming
• Tips on problem solving - reading ex:
MODULE 4 - SITUATION ANALYSIS & DECISION MAKING - KEY DISCIPLINES IN PROBLEM SOLVING
• Decision making – vital skill for a professional manager
• That is final! - how often do you say it? - exercise
• Do you make decisions with your head or your heart? - exercise
• Situation analysis & areas of focus – planning
MODULE 5 - DECISION MAKING FRAMEWORK & DISCIPLINES
• The effective decision making framework
• Disciplines of evaluation & analysis
• Open forum - discussion
• Seminar evaluation & closing formalities
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