About Workshop
Introduction
Managing the process and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff and the list goes on!
This 2 day Essential Management Skills Training will provide you with an excellent foundation in all of the skills and behaviours required to be an outstanding manager.
Expected Outcome
Upon completion of this workshop, you are expected to:
• Motivate and inspire employees
• Coach and develop staff effectively
• Resolve conflicts quickly
• Build and lead high performing teams
• Gain enthusiastic cooperation
• Resolve performance issues quickly and effectively
• Delegate tasks with confidence
• Organize your time and workload
Workshop topics to be covered:
Day I
What makes an effective manager?
Exploring your managerial style/potential
Coaching & Feedback Skills
Communication & Influencing Skills
Managing Conflict
Day II
Managing Performance
Building High Performance Teams
Motivation Skills & Understanding Others
Time Management & Delegation Skills
Understanding Your Own Managerial & Learning Styles
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