About Workshop
HR & Administrative people needs to have versatile management skills. Legal Knowledge is the vital skill for the HR & administrative professionals. To manage General HR & Admin activities, HR & Administrative professionals need to have knowledge on Labor Laws, Human Resource Management, Grievance Handling and Office Management. All line managers other than HR & Admin Dept. also have to perform general duties of HR & Admin to manage their team members. This training is designed to focus on Management skills for HR & Administrative professionals and for other line supervisors which is required in the activities of HR, Administrative and other professionals in the work place.
How participants will benefit after the course:
• Participants will learn how to manage General HR & Admin work related issues.
• Participants will be aware of the legal issues at their workplace
• Participants will learn about the Human Resource Management, Office Management & labor Laws.
• Productivity will increase
• Behavior of the employees will be changed
• Misconduct will be reduced
• Healthy environment and congenial atmosphere will prevail in the organization
Workshop topics to be covered:
1st Day
Basics of Labor Law:
1. Introduction
2. Definition
3. Conditions of Service & Employment
a. Classification of worker
b. Probation period
c. Notice pay
d. Service book
e. Leave/Leave procedure
f. Payment of un availed annual leave
g. Disciplinary Action
h. Subsistence Allowance
2nd Day
i. Misconduct
j. Punishment
k. Separation from service
l. Discharge
m. Retrenchment
n. Termination/Resignation
o. Notice Pay
p. Payment of dues
q. provident Fund
r. Facilities during separation
s. Lay off
t. Death Benefit
u. Certificate of Service
v. Grievance procedure
4. Employment of Adolescent
a. Child Labor
3rd Day
5. Maternity Benefit
6. Welfare
a. Group Insurance
b. Canteens
7. Working hours & Leave
a. Night shift duty
b. OT
8. Wages & Payment
a. Deduction of wages
9. Workers Compensation for Injury by Accident
a. Medical Facilities
4th Day
10. Trade Unions & Industrial Relations
11. Workers Participation in Companies Profit
12. Provident Funds
13. Case study
5th Day
Practical HR
1. Introduction
a) The strategic role of Human Resource Management
2. Recruitment & Placement
a) Job analysis
b) HR Planning and Recruiting
c) Employee Testing & Selection
d) Interviewing candidates
3. Training & Development
a)Training and Developing employees
b) Performance Management & Appraisal
c) Managing Careers
6th Day
4. Compensation
a) Pay Scale
b) Pay for performance and financial Incentives
c) Benefits & services
5. Employment Relations
a) Ethics, justice and Fair treatment in HR Management
b) Labor relations and collective bargaining
c) Employee safety and health
7th Day
Grievance Handling & Conflict Management:
1. Introduction
2. Grievance:
a) Grievance under section 33 of Labor Code-2006
b) Other Grievances
c. How to conduct grievance enquiry
d.Types of Grievance
e. Major cause of Grievance
3. Motivation
a. Techniques of Motivation
b. Packages for Motivation
c. How do we motivate?
d. What to do to motivate?
8th Day
4. What is Conflict?
a. Is conflict normal?
b. Organizational Conflict
c. The effect of conflict on organizational performance
d. Perceptual difference
e. Level of conflict
d. Types of conflict
e. Styles of conflict Management
f. Ways to manage conflict.
g. Steps to dealing with conflict
h. Agree the problem
i. Listen & Hear
j. Active Listening
k. What if they don’t want to talk
l. Follow up
5. Managing anger
a. The hidden cost of Anger
9th Day
Contents of Training on Office Management:
1. Principles of effective work
2. Time Management
a) Effective Time Management
b) Time Management Techniques
c) Importance of Time Management
3. Effective Communication Skill at Work Place
a) Tips for Better Communication in the Workplace
b) Importance of Communication
c) Office communication over a Telephone
d) Office communication through E-Mail
e) Reports & Letter writing
10th Day
4. Importance of Interpersonal Relationships at Work
5. Managing working relationship
a. Managing Requests
6. Working in Teams
a) Types of Teams
b) Purpose of the Team
7. Competence model & the competencies
8.Desk Management
9. Supervising staff
a) Motivating
b) Coaching & Training staff and appraisal
10. Negotiation
11. Stress Management
Review the whole session.
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