KPI based Performance Management System training centre in Bangladesh

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KPI based Performance Management System

Introduction

Business is challenging, especially during difficult economic times. It is also extremely competitive and our customers are becoming increasingly discerning. As a result business leaders and senior executives are all looking to improve performance, minimize errors and seek out new and novel ways to gain the edge over their competition. KPIs – when properly understood and used effectively provide a powerful tool in achieving just that.

KPIs are a ubiquitous in modern business. They are everywhere – common almost. And yet businesses that are using KPIs correctly and effectively are not common. Knowing about KPIs and understanding their relevance is ofcourse important and we’ll explore these essential topics in this workshop. But, when push comes to shove KPIs are only really useful if you identify the right ones to measure for your business and only measure those ones. They will only deliver mission critical data if you then use the KPIs and analyze what they tell you on a regular basis to inform and illuminate your decision making.

This workshop is therefore specifically designed to ensure that you design, implement and use KPIs correctly for the maximum impact with the minimum fuss. When used properly KPIs can become the compass that can guide you through even the choppiest of corporate waters leading your business to even greater success and prosperity.

Objective/ Benefit: After completion of this course participants will be able to:
1. Understand the concept of Performance Management System
2. Understand the concept and practices of KPI
3. Design and Measure KPI
4. Align KPI in every level
5. Drive Business Performance through KPI based PMS

Methodology


Exercise
Case Study
Role Play/ Simulation
Lecture Discussion and
Sharing/ Participatory

Contents of Training:

Module-1: Concept of PMS
• Performance Measurement Vs Performance Management
• Objective of PMS
• Methods of PMS
• Different tools for PMS
• How can organization improve employee performance though KPI based PMS
• Role of HR & Function Head as Performance Catalyst

Module-:2 Concept of KPI
• KPI Terminology like: RA, KRA, PI, KPI, RI, Goal
• Types of KPI
• Characteristics of KPI based PMS
• Benefits of KPI in Business
• Awareness of KPI based PMS

Module-3: KPI Designing
• Concept of RIGHT KPI
• Tools/ Formats for KPI design
• KPI Selection/ development technique
• Step for developing KPI
• KPI selection criteria
• Techniques for giving weightage of KPI
• Examples of KPI for different functions

Session-4:Module-4: KPI Selection
• Areas of KPI
• Result Chain Analysis
• KPI DNA Map for KPI selection
• Balanced Score Card for KPI selection
• CEEPP for KPI Selection
• IFO for KPI Selection


Module-5: Goal Setting & KPI Analysis

• Steps for Goal Setting
• Data Gathering for KPI Achievement
• Analysis of KPI Achievement
• Data Visualization for KPI Achievement
• Reward Management for KPI Achievement

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Arrangement for Certificate, lunch and two tea-break would be made by the Organizer during the workshop.