Individual and team success depends upon the ability of individuals to communicate with others, face toface, as well as virtually. Every interaction with another person determines how you are perceived andevery interaction is an opportunity to develop trust and exert positive influence. Whether presentingone to one or to an audience of one thousand, conveying information to a project team or delivering adifficult message, communicating effectively is one of the most powerful skills for achieving yourobjectives.
This course develops your ability to focus on your outcome, tune in to your audience and develop yourmessage for clarity and impact. Your ability to create an environment for open discussion and ongoingdialogue is crucial for communication success. The communications skills covered in this course willincrease your ability to exercise choice and control for every type of conversation, influence withoutauthority and improve quality of relationships and productivity.
What you will achieve
Well defined goals for more effective communications
The ability to create an open environment for communication
The skill to communicate clearly
Stronger relationships through powerful communication
An understanding of other peoples communication styles and needs
Techniques to facilitate effective team and meeting communications
Emotional Intelligence to deal with difficult situations
A high performer teams consistently show high levels of ...Other
Working in small groups, you will take part in a variety of ...Other
Understand the range of nonverbal behaviors that comprise ...Other
Customer Behavior, Service & SatisfactionOther
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