Excellence in Sales Leadership training centre in Bangladesh

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Excellence in Sales Leadership

  • Date : Friday, March 15, 2019
  • Duration : Day(9.30 am-5.30 pm)
  • No. of Classes/ Sessions : 1 Day
  • Class Schedule : Friday
  • Last Date of Registration : 14 March, 2019
  • Venue : Bdjobs Training, BDBL Building (Level 19), 12 Kawran Bazar C/A, Dhaka 1215.

Introduction

Successful leadership is not a question of how much you know, but rather how well you execute. The Excellence in Sales Leadership (ESL) workshop is designed to transform sales managers into sales leaders, equipping participants with proven tools and methodologies for maximizing the potential of every person on their team. Participants learn how to motivate their team, create an environment for success, get the most out of individual and team temperaments and talent, manage performance and foster professional development among their staff.

Methodology

Activity based real life demonstration; Games; Related audio-video visuals; Role play; Group Activity

Contents of Training:

Session 01
• Achieve Consistent Sales Results
• Increase Individual Sales Performance
• Eliminate Sales Hiring Mistakes
• Motivate without Money
• Have Sales People Set and Achieve Lofty Sales Targets
• Deliver Motivating Admonishment
• Makes Appraisals Motivating
• Be the Right Kind of Manager for Each Individual

Session 02
• • Recognize and Adapt for Personality
• Motivate through Delegation
• Become a One Minute Coach

• Increase Sales through Processes Improvement
• Make Sales Meetings Motivating
• Increase Sales with Benchmarks
• Develop leadership skills
• Principles of Effective Selling
• Johari Window for communication skill
• Characteristics of high Performing Sales People

Session 03
• Sales Competencies
• Effective negotiation process
• Dispelling the Myths about Selling
• Personal Selling
• Maslow’s Hierarchy of needs
• How to Connect with Customers
• How to Involve Customers through Encouraging and Questioning skills

Session 04
• How to Make the Progress of Sales Call Explicit
• How to Create a Positive Image of Yourself and Your Company
• Preparation for Sales
• Opening and Conducting Sales Calls
• Identifying Customer Needs and Hot Buttons
• Creating and Exploring Options
• Handling Objections
• Closing Skills
• Skills Practices

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Arrangement for Certificate, lunch and two tea-break would be made by the Organizer during the workshop.

Resource Person

Ridwanul Karim Chowdhury

Certified NLP Practitioner, Professional Trainer & Development Analyst

Ridwanul Karim Chowdhury has been working in different segments of customer service operation for the last 10 years with an excellent portfolio with Leadership Experience. He was a head of training and information management in Grameenphone Ltd. He was responsible for running competence driving program within the organization, he was responsible to lead information value chain, and he is specialized on development activities like coaching, guiding, training need assessment; Setting KPI etc. Previously, he was responsible for ensuring quality of Customer Service. He was the head of stakeholder and campaign management. He has work experience as NPS channel manager. At present He is working as a freelancer Training and HR consultant in different leading consultancy firm in Bangladesh.

Mr. Ridwanul is a post-graduate and he is also HR certified from BIM. He has several professional and certified training records from various local and foreign training institutes. He has certified training on TOT, Operational Management, Time and Stress Management, People Management Skill, Basic Project Management, Presentation Skill, Feedback & Coaching ;Outbound Sales; Mastery on customer service; Leadership Development; Situational leadership; NPS mechanism & techniques; Lean Six Sigma; Vendor management; NLP Training.

As a development consultant; Ridwan is used to perform advanced; specialized and administrative duties in different segment of HR and people development policies in customer service of multinational telecom operator. He has rich experience to run and implement multinational best practice of HR culture like “driving values” effective assessment process named CBI (competency based interview process) and so on. He is specialized on guiding time and stress to ensure work efficiency and effectiveness. He has experience to work with HR cross functional team to develop different policy of customer service.

Apart from this; he has more than 5000 hours of training facilitation experience coverage with 3500+ employees and hundreds of external trainees. He has experience in providing training in Brac-Bank; SGS; Partex Star; bdjobs; businessexpress24; SMG; SIKO-Bangladesh; NAVANA; North South University; DESCO; Genex; Digicon; Merie Stopes; SINGER; Akij Motors and different other organizations and BPOs as an external trainer. He has very sound knowledge of customer service operation.

Activity based real life demonstration; Games; Related audio-video visuals; Role play; Group Activity