Internal Auditor Certificate Course on ISO 9001:2015 Quality Management System (QMS) training centre in Bangladesh


Internal Auditor Certificate Course on ISO 9001:2015 Quality Management System (QMS)

  • Date : 05 - 06 April 2019
  • Duration : Day(9.30 AM-5.30 PM)
  • No. of Classes/ Sessions : Day Long
  • Class Schedule : Friday & Saturday of every week
  • Total Hours : 16
  • Last Date of Registration : 3 April, 2019
  • Venue : Bdjobs Training, BDBL Building (Level 19), 12 Kawran Bazar C/A, Dhaka 1215.


ISO 9001:2015 Quality Management System is the most popular and most adopted standard in the world, with over 1.5 million organizations certified on the standard, regardless of the sizes of the industries.

Organizations use this standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

Internal Auditor Course on ISO 9001:2015 Quality Management System is designed for those participant to learn everything that is needed to be known about QMS and Standards of Internal Auditing, and no prior knowledge is needed to take the course.

After completion of the internal auditor course, the participant will be able to perform a QMS Internal Audit in his/her company, and he/she will also be able to lead the implementation of ISO 9001:2015 in his/her organization.

The course will help the participant understand the different management definitions, concepts, and guidelines:
• Understanding the purpose of ISO 9001:2015
• Understanding the requirements of the standard
• Understanding the roles and responsibilities of the auditor
• Recognizing the principles, practices, and types of audits
• Conducting all phases of an internal audit
• Preparing for and presenting effective reports
• Preparing continuous improvement plans

Needless to say, as an Internal Auditor, the participant will be able to expand his/her horizon beyond just the routine works, but as an effective and efficient manager as a whole.


Power point, Interactive Lecture, Group Exercise, Video clips presentation, Case Study, Discussion & Practical Session, Question and answer session.

Contents of Training:

Session 1: Introduction
• Introduction to ISO and its background
• Importance of Standards
• Introduction to ISO 9001:2015
• Quality Management Principles
• Process Approach – what it means
• PDCA Techniques and How it relates to ISO 9001:2015
• Workshop on PDCA

Session 2: Understanding the Standard
• Breakdown of the 10 Clauses of ISO 9001
• Understanding the Context and Defining Scope and Policy
• Workshop on Writing Policy)
• Understanding how Leadership drives QMS
• Planning for QMS Implementation
• Understanding Risk Based Thinking
• Understanding how to define Roles and Responsibilities for QMS Implementation
• Defining Resources

Session 3: Implementation of ISO 9001
• Measuring and Monitoring the QMS Progression
• The Documentation Processes required in QMS
• Understanding Customer Requirements in relation to QMS
• How QMS Relates to Manufacturing and Service Industries
• How to Control Non-Conforming Products
• Internal Auditing – how and why it is done
• Management Review and its Importance in QMS
• Preparing Continual Improvement Plans

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Arrangement for Certificate, lunch and two tea-break would be made by the Organizer during the workshop.

Resource Person

Joyshree Das

Joyshree Das is an Assistant Director of Bangladesh Standards & Testing Institution (BSTI). Ms. Das joined at BSTI in the year 2007. She is also in charge of Management System Certification (MSC) Cell of the organization.

She secured her B.Sc (Hons.) in Computer science and Engineering from Jahangirnagar University. She has also completed her Masters in Business Administration with Major in HRM. Ms. Joyshree Das has successfully completed ISO 9001:2015, ISO 14001:2015, ISO/IEC 17021:2011, Good Manufacturing Practices(GMP), HACCP and Halal for Food Industries, e- Learning course on Integrated Management System: ISO 9001,ISO 14001 and OHSAS 18001, Internal Auditor Training Course. Assessor Training course on Certification Bodies Certifying products, processes & services ISO/IEC 17065:2012. Besides, she has Successfully Completed on ICT to implement e-Governance, E-learning and Computer Networking course. She received her trainings from home and Abroad which includes India, Japan, and SriLanka.

Ms. Joyshree Das has conducted Basic Training Course and Internal Audit Training Course on ISO 9001 at where a good number of senior and Mid-level officials of different Industrial organization had attended. Ms. Das has conducted a large number of Audits as the Lead Auditor or the Team Leader of the Audit team in a number of Organizations. She has conducted a survey & prepared a research paper on “HRM policies and parties of BSTI” which was acclaimed by the higher management of BSTI.

Power point, Interactive Lecture, Group Exercise, Video clips presentation, Case Study, Discussion & Practical Session, Question and answer session.