It is really unfortunate that office assistance working in different organizations of the country is the lowest qualified person with minimum educational background and professional experience. But it is quit surmising that in the completion of any task or work of an employee representing any level and any department, office assistance plays a major supportive role. Therefore, any inappropriate gesture of office assistance can result in a great loss for the organization. This training is designed to boost up office assistance ability, knowledge and skills regarding work station etiquette.
For the Employer, Management Body and HRD People:
Office assistance and supportive staffs are one of the most crucial and most important ambassadors of an organization. Any improper behavior or attitudes of the office assistance can create a negative impact on the clients, customers and on the peoples mind who are directly or indirectly associated with the organization. Supportive staff behavior on a certain situation or environment can create a great threat on the overall brand image of an organization. Improving the performance of the office assistance can improve and speed up the whole working process of the organization.
Objective of the Training:
Almost every work of an organization is carried on or finished by the support of office assistance. Therefore, it is extremely important for every organization to train up their office assistance regarding the professional behaviors and basic courtesies which can improve their performance as well as the performance of the organization.
•The main objective of this training program is to improve and boost up the overall performance of an organization by improving and brushing the knowledge, ability and behaviors of the office assistance.
•It will enable office assistance to learn professional communication techniques, effective telephonic conversation method and techniques to handle guest and clients properly.
•It will make office assistance understand their responsibility, role and their impact on overall organizational productivity and brand image.
•It will motivate them to work in a more sophistical way and professionally in a team.
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55012120 & 55012122 , 01847213994, 01844519337