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Office Management

  • Date : Friday, December 29, 2017
  • Duration : Day(9:30 AM-5:30 PM)
  • No. of Classes/ Sessions : 1 Day
  • Last Date of Registration : 28 December, 2017
  • Venue : Bdjobs Training, BDBL Building (Level 19), 12 Kawran Bazar C/A, Dhaka 1215.

Introduction

Introduction:
Office Management is not an easy job for all levels of employees. Administrative professionals are assigned generally for office management. Without having some basic competencies, techniques, behavior and knowledge, running the office is tough job. Administrative people need to have these management skills. This training is designed to give some basic idea about office management, which is required for administrative professionals at work.

How participants will benefit after the course:
• Participants will learn how to manage an office smoothly.
• Participants will be aware of the techniques of managing an office.
• Interpersonal relationship will be developed.
• Job satisfaction will be increased.
• Internal conflict will decrease.
• Managing capacity will be developed.
• Efficiency and confidence will be developed.
• Behavior of the employees will be improved.
• Healthy environment and congenial atmosphere will remain in the organization.

Methodology

Interactive Lecture, PowerPoint Presentation, Question and Answer Session.

Contents of Training:

1. Principles of effective work

2. Competence model & the competencies

3. Effective Communication Skill at Work Place

a) Tips for Better Communication in the Workplace
b) Importance of Communication
c) Office communication over a Telephone
d) Office communication through E-Mail
e) Reports & Letter writing
f) Managing Requests

4. Time Management
a) Effective Time Management
b) Time Management Techniques
c) Importance of Time Management

5. Desk Management

6. Supervising staff

a) Motivating
b) Coaching & Training staff and appraisal

7. Managing working relationship

8. Working in Teams

a) Types of Teams
b) Purpose of the Team

9. Negotiation

10. Importance of Interpersonal Relationships at Work

11. Stress Management

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(15% VAT is applicable in every purchase.)

Contact

9140345, 9117179 , 01811 487981, 01811410862

workshop@bdjobs.com

Managers who lead the organization, any employee specially of Admin & HR dept., any employee who may be assigned to work as an office administrator, any person who wants to gather knowledge on office management.
Arrangement for Certificate, lunch and two tea-break would be made by the Organizer during the workshop.

Resource Person

Moha. Rafiqul Islam

HR Professional

Mr. Moha. Rafiqul Islam has more than 30 years of experience in HR & Admin in Bank, Insurance Company, Garments Sector & Group of Companies. He has a vast knowledge of conducting domestic enquiry in Local, International & Multinational Company since 1994. He was Principal Officer of Grameen Bank in 1995, Vice President of Pragati Life Insurance Company in 2000 and Asst. General Manager in Grameen Communication in 2006. He was HR Department Head of AK Khan & Company Ltd. Corporate Office, Dhaka. He was General Manager, HR of Greenland Group. He has served as Manager, Administration in Linde Bangladesh Ltd.(Formerly known as BOC), a Multinational Company. At present, he has been serving as an Employee Relations Advisor at Kazi Farms Group.He has been conducting HR classes of PGDHRM course at BiMS.

Mr. Islam obtained B. A (Hons), M.A degree from Dhaka University in 1986, Bachelor of Laws degree in 1992, MBA Degree in 2000 and Post Graduate Diploma in Personal Management in 2008 from BIM. He has attended many trainings & Conference both at home and abroad. He is a Fellow Member of Bangladesh Society of Human Resource Management, Institute of Personnel Management of Bangladesh & Bangladesh Society for Total Quality Management.

He has been conducting training on Human Resource Management, Administration, Labor Laws, Civil & Criminal Laws, Logistics, Leadership Development, Legal Compliance, Safety & Security etc. He has worked as a Law officer with a lot of Attorney Generals, Barristers & Senior Lawyers to conduct the cases of both civil & criminal and service matters in Magistrate Court, Judges Court, High Court & Administrative Tribunals.

He is the author of the book "Disciplinary Action and Domestic Enquiry" for HR Professionals.

Courses from this trainer 334

Interactive Lecture, PowerPoint Presentation, Question and Answer Session.


The training lecture and training lecture sheet is so nice. Total presentation was also good. - Moniruzzaman Monir
The workshop is very excellent. Everybody should do it. - Md. Hossain Ali, Executive, Leverage Footwear Ltd.