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Office Management Certificate Course


Office Management is not an easy job for all levels of employee. For office management administrative professionals are assigned generally. Without having some basic competencies, techniques, behavior and knowledge to run the office is a little tough job. Administrative people needs to have these management skills. This training is designed to give some basic idea about office management which is required in the activities of administrative professional in the work place.

How participants will benefit after the course:

• Participants will learn how to manage an office smoothly.
• Participants will be aware of the techniques of managing an office.
• Targets will be achieved easily.
• Interpersonal relationship will be developed.
• Job satisfaction will be increased.
• Internal conflict will be lower.
• Managing capacity will increase.
• Efficiency and confidence will grow up.
• Behavior of the employees will be changed.
• Healthy environment and congenial atmosphere will prevail in the organization


Interactive Lecture, PowerPoint Presentation, Question and Answer Session.

Contents of Training:

1. Principles of effective work

2. Time Management
a) Effective Time Management
b) Time Management Techniques
c) Importance of Time Management

3. Effective Communication Skill at Work Place
a) Tips for Better Communication in the Workplace
b) Importance of Communication
c) Office communication over a Telephone
d) Office communication through E-Mail
e) Reports & Letter writing

4. Importance of Interpersonal Relationships at Work
5. Managing working relationship
a. Managing Requests

6. Working in Teams
a) Types of Teams
b) Purpose of the Team

7. Competence model & the competencies

8.Desk Management

9. Supervising staff
a) Motivating
b) Coaching & Training staff and appraisal

10. Negotiation

11. Stress Management

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(15% VAT is applicable in every purchase.)


9140345, 9117179 , 01926 673098, 01847 069208, 01811 487982

Managers who lead the organization
Any employee specially of Admin & HR dept.
Any employee who may be assigned to work as an office administrator
Any person who wants to gather knowledge on office management