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Sales Leadership Certificate Course

  • Date : 25 January - 13 February 2018
  • Duration : Evening(6:30 PM-9:30 PM)
  • No. of Classes/ Sessions : 10 sessions
  • Class Schedule : Sunday, Tuesday and Thursday
  • Total Hours : 30
  • Last Date of Registration : 24 January, 2018
  • Venue : Bdjobs Training, BDBL Building (Level 19), 12 Kawran Bazar C/A, Dhaka 1215.

Introduction

This certificate course helps to transform Sales Managers into Leaders through three training domain – Sale Management, Sales Leadership and MS Excel for Sales Data Analysis.

This training has been designed to transform Sales Managers into Leaders, with proven tools and methods for maximizing sales force effectiveness with the combination of three different training of three subject domains – sale management, sales leadership and MS Excel for sales data analysis.

The sales leadership training begins with an understanding of the components of job performance that combine to equip and support sales professionals to achieve maximum productivity as soon as possible.

Methodology

Interactive Lecture, PowerPoint Presentation, Group work, Practical and real life examples.

Contents of Training:

Chapter One: Sales Team Management Excellence

Session 01:
- Overview of Sales and Impact of Sales Team on Achieving Sales
- Building up Sales Team in line with Company Objective and Goals.
- Setting Effective KPIs- SMART Targets for Sales Team
- Driving the Sales Force in the Market

Session 02:
- Tracking Sales Team Performance with Effective Reporting Formats.
- Designing Sales Force Incentive Programs
- Personal Selling Excellence [Corporate and One to One]
- Retail Sales Excellence: BTL and Trade Marketing Activity

Session 03:
- Improving Motivation: Conflict Management
- Improving Performance: Grievance Management
- Counseling: Building Positive Attitude
- Coaching: Building Expertise/ Technical Skills
- Mentoring: Building Interpersonal Trust

Session 04
- Managing Poor Performance: Engage and Inspire.
- Effective Training for Sales Team.
- Effective Delegation of Task.
- Building Team Work: Synergy in Sales Team.
- Strategic Aspects of Sales Team Management

Chapter Two: Excellence in Sales Leadership

Session 05
• Achieve Consistent Sales Results
• Increase Individual Sales Performance
• Eliminate Sales Hiring Mistakes
• Motivate without Money
• Have Sales People Set and Achieve Lofty Sales Targets
• Deliver Motivating Admonishment
• Makes Appraisals Motivating
• Be the Right Kind of Manager for Each Individual

Session 06
• Recognize and Adapt for Personality
• Motivate through Delegation
• Become a One Minute Coach
• Increase Sales through Processes Improvement
• Make Sales Meetings Motivating
• Increase Sales with Benchmarks
• Develop leadership skills
• Principles of Effective Selling
• Johari Window for communication skill
• Characteristics of high Performing Sales People

Session 07
• Sales Competencies
• Effective negotiation process
• Dispelling the Myths about Selling
• Personal Selling
• Maslow’s Hierarchy of needs
• How to Connect with Customers
• How to Involve Customers through Encouraging and Questioning skills

Chapter Three: MS Excel for Sales Personnel.

Session 08:
• Sort numbers and words with single or multiple columns(level)
• Add or remove Filter Bar instantly
• Date filtering with Days, Weeks, Months, Quarters and Years
• Working with Chart Components (Axis, Categories, Series, Legend)
• Resizing, Moving and Copying Charts
• Formatting and Styling Charts with 2D, 3D and Round effect
• Selecting the appropriate Chart Type and Format
• Creating Column, Line, Pie, Bar, Area and Scatter Charts

Session 09:
• Arranging Pivot Fields in Report Layouts (Row Label, Column Label, Values
• Grouping and comparing Dates by Month, Year, Quarter and Days
• Working with Report Filter options
• Working with Subtotal, Row Total and Grand Total options
• Summarizing data with SUM and AVERAGE function
• Counting total numbers or texts with COUNT-COUNTA function

Session 10:
• Functions (Text and String
• Convert texts to UPPER, LOWER or PROPER case
• Join multiple cell values with CONCATENATE
• Break or extract a portion of text with LEFT-MID-RIGHT function
• Functions (Lookup)
• Lookup vertically using VLOOKUP
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Contact

9140345, 9117179 , 01847 069208, 01926 673098, 01811 487982

certificate@bdjobs.com

Anyone related to Sales, Marketing management.

Resource Person

H. M. Tarikul Kamrul

Sales Management Consultant

Tarikul Kamrul is working in the Marketing and Sales field for last 11 years in leading Multinational and National companies of the country. He has a vast knowledge of Bangladesh’s corporate world mainly in FMCG and Consumer Service sector. He is currently working as Vice President in one of the leading Telecom Operator of Bangladesh. Prior to that, he worked in British American Tobacco Bangladesh, MGH Group and in Transcom Limited in various marketing, sales and project management role. He has experience in working in the field of marketing and sales management role in Northern, Southern and Central Bangladesh. Tarikul was a key member in various strategic regional and national projects in his tenor with leading MNCs in Bangladesh. He is specialized in designing and implementing various Sales and Marketing Campaigns and Distribution development plans.
An MBA from IBA, Tarikul had attended different training programs in Leadership development and Sales/Marketing arena. He had done bachelors in Business Administration from North South University. He was attached in a leading Supply Chain organization in China for 2 weeks for new business development. He had conducted many internal organizational training programs till date. He is passionate on developing people as future successful leaders in social and corporate world of our country.

Ridwanul Karim Chowdhury

Professional Trainer & Development Analyst

Ridwanul Karim Chowdhury has been working in different segments of customer service operation for the last 8+ years with an excellent portfolio with Leadership Experience. He was a head of training and information management in a multinational telecom operator. He was responsible for running competence driving program within the organization, he was responsible to lead information value chain, and he is specialized on development activities like coaching, guiding, training need assessment etc. Previously, he was responsible for ensuring quality of Customer Service. He was the head of stakeholder and campaign management. At present; he is working as a NPS Channel manager and training expert in same organization. He has more than 5000 hours of training facilitation experience coverage with 3500+ employees and hundreds of external trainees. He has experience in providing training in North South University; DESCO; Genex; Digicon; Merie Stopes; SSL; SINGER; Akij Motors and different other organizations and BPOs as an external trainer. He has very sound knowledge of customer service operation.


Mr. Ridwanul is a post-graduate and he is also HR certified from BIM. He has several professional and certified training records from various local and foreign training institutes. He has certified training on TOT, Operational Management, Time and Stress Management, People Management Skill, Basic Project Management, Presentation Skill, Feedback & Coaching ; Mastery on customer service; Leadership Development; Situational leadership; NPS mechanism & techniques; Lean Six Sigma; Vendor management.
Ridwanul provides exclusive training programs on Mastery of Customer Service, Feedback & Coaching; Effective Telephony Skill, Situation based Soft Skill Practice; People Management Skill, Time & Stress Management, Effective sales techniques; CV writing& Interview Skills, Retail customer Service; Front Desk Management; Corporate Etiquette; Counselling for Leaders; Culture Building, Team Bonding.

Mostofa Monower, MCP, MCSAM

Analyst, Contact Experience, CSD Robi Axiata Limited

Mostofa is a Microsoft Certified Professional (MCP) and Microsoft Certified System Administrator with Messaging (MCSAM). He has been completed on Cisco Certified Network Associate (CCNA) form American International University (AIUB). Other courses that he has completed and specialized are Red Hat Certified Engineer (RHCE), ComTIA A+, ComTIA Network+, and International Computer Driving License (ICDL).
Mr. Mostofa Monower has over 9 years of working experiences in Network Infrastructure, Workforce Management and MIS reporting. He has started his career with Gemcon Group in early 2007 and also has working experience with TK Group as System Administrator. Currently he is working as Analyst, Contact Experience, CSD in Robi Axiata Limited. He is proficient of creating dynamic MIS Reports, templates, dashboards and maintaining database. He has excellent knowledge in Microsoft Office, especially in Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook and Microsoft Word. He has been providing training on Microsoft office package since 2011. He has given consultancy to develop reporting systems for some renowned organizations of Bangladesh. He is dedicated to develop and improve professional skills and unlock resource potential in order to increase efficiency and productivity.

Interactive Lecture, PowerPoint Presentation, Group work, Practical and real life examples.