Workshop on

Six Sigma Black Belt Certification Course

Held on : 06 June - 09 July 2012

Venue : Bdjobs Training, BDBL Building (Level 19), 12 Kawran Bazar C/A, Dhaka 1215.

No. of Participants : 25

No photos found

Course Description

Day 1: ENTERPRISE WIDE DEVELOPMENT
 Six sigma History (Deming, Juran, Crossby, Ishikawa)
 Introduction to DMAIC approach
 Six sigma and lean application
 Organizational process management
 Team management

Day 2: MANAGEMENT AND PLANNING TOOLS
 Affinity diagram, relation diagram, PDPC, Matrix diagram, network diagram

Day 3: DEFINE
 VOC, CTQ flow down, KANO Model
 Quality Function Deployment (QFD)
 Project charter

Day 4: MEASURE- PROCESS CHARACTERISTICS
 SIPOC
 Process flow metric (Takt time, cycle time, throughput)

Day 5: MEASURE- DATA
 Value stream map, process map, work instruction, flow chart, circle diagram
 Types of data, Measure scale
 Sampling method

Day 6: MEASUREMENT SYSTEM ANALYSIS (MSA)
 Measurement system analysis (MSA) with Minitab
 Attribute MSA

Day 7: MEASURE- PROBABILITY AND DISTRIBUTION
 Basic probability rules
 Distribution concepts- Normal, binomial, poisson, chi square, exponential, hyper geometric, student t, F weibull etc. with Minitab

Day 8: PROCESS CAPABILITY
 Process capability indices: Cp and Cpk
 Process performance indices: Pp, Ppk and Cpm
 (DPMO), defects per unit (DPU), process sigma, rolled throughput yield (RTY)

Day 9: RELATIONSHIP BETWEEN VARIABLES
 Correlation, regression, Multivariate,
 multivariate tool principal components, factor analysis, discriminant analysis, multiple analysis of variance (MANOVA)

Day 10: HYPOTHESIS TESTING

Day 11: FMEA AND OTHER ANALYZE TOOLS
 Failure mode and effect analysis (FMEA)
 5 Why, Gap analysis, Pereto

Day 12: CAUSE AND EFFECT DIAGRAM

Day 13:DOE AND OTHER IMPROVEMENT TOOLS
 Design of Experiment
 Waste elimination, Keizan, Cycle time reduction
 Theory of constraints
 Risk analysis and mitigation

DAY 14: CONTROL TOOLS
 Rational sub grouping
 Chart selection: X¯ – R, X¯ – s, ImR, p, np, c, u, short-run SPC and moving average.
 Sustain improvement

Day 15: DFSS AND MOCK TEST
 CTx, Robust design, Triz, Pugh

MOCK TEST WITH 100 QUESTION

Resource Person

Shamima Begum PMP® (PMI, USA) CSSBB (ASQ, USA), TQM (Japan)

Shamima Begum, with over $1 billion project delivery experience, is now one of the most regarded change management expert in Bangladesh. She has more than 10 years extensive experience in quality, project, research and marketing management for different sectors in Bangladesh. Currently she is the lead consultant at STC Bangladesh. She has successfully completed many six sigma and transactional projects, implemented balance scorecard and established reward and recognition for employees.
She started her project management career being a member of Warid Launch Team. As a Warid launch team member she managed all commercial programs. Later she carried out her job being a member of PMO. During her program management career, she managed many technical and commercial programs including airtel launch, network rollout, distribution channel revamping, brand building etc. She has developed many templates and guidelines for PMO at Warid. Her quality management activities in airtel included identifying key pain area; defining projects and carrying out the same following Six Sigma DMAIC approach. She has successfully completed more than 20 BB projects. She also has developed balanced scorecard for monitoring organizational performance for breakthrough achievement. After coming back from TQM course from Japan, she also has planned and implemented continuous improvement culture for her organization.
Before joining Warid telecom, she was head of marketing department of ConnectBD limited which is one of the major ISPs in Bangladesh. She also worked as Deputy Manger, Marketing in BDCOM online Ltd.

As a trainer she started her journey launching PMP exam preparation course. She conducted various training programs among which many successful training programs were the first time in Bangladesh like; PMP exam preparation course and Six Sigma Black Belt course.

Ms. Shamima Begum completed her MBA from Jahangirnagar University. She has achieved the Project Management Professional certification from PMI, Pennsylvania, USA. She has achieved Certified Six Sigma Black Belt (CSSBB) from American Society for Quality (ASQ), USA.