Since organizations cannot go and sell their products or services personally they have to use effective marketing communications. And as one of the vital objectives of the entities are to generate sale, revenue & above all to survive financially, they have to look for effective and skilled marketers or sales professionals. As personal selling is a vital part of communication in marketing, but as it is not available readymade, they have to go for training up sales people as well as often themselves (concern managements) and all their employees involved in the sales process. And that is the main objective of this training session. On the other hand smart sales marketers are required to deal with the savvy prospects/ customers which is the demand of the day. This training program is designed with the objectives to develop the sales professionals who have to bear in mind to get competitive advantage over all the obstacles they may face in the real field of sales & direct marketing. I have attached both theoretical & personal experiences of about 19 years working in this field for raising awareness and provide a clear conception and real selling scenario so that participants may be benefited and at the same time contribute their best to the organization and the society. To this end the challenges and opportunities generally arise in direct marketing & selling process are discussed step by step in the contents available under the Customer Behavior, Service & Satisfaction
HOW TO HELP
To provide the participants with an idea of what Customer Relationship Management (CRM) mean. CRM is an information system which sets out a framework model that deal with the three main customer-oriented competencies to be a successful CRM enterprise. It provides practical guidelines that might be turned into immediate actions by any enterprise. It includes methodologies and usual Internet capabilities that helps an enterprise manage customer relationships in a organized way.
i. For information: For sharing information regarding selling & direct marketing.
ii. To initiate action: Marketers can take initiative to start working confidently.
iii. To change behavior: Sales people can enjoy maintaining responsibility.
An effective Contact center can be a valuable tool for any ...Other
we can't keep abreast with at least the basic ...Other
Understand the range of nonverbal behaviors that comprise ...Other
The course covers the basics of the market and what skills ...Other
55012120 & 55012122
Bdjobs.com Ltd.19 th floor (East), BDBL Building (Old BSRS)
Management & Training Consultant
Harmonizing business endeavors with benevolent efforts by being responsible to increase the sales of the company is the working principle of Mr. Mohammad Salauddin. He has solid working experience of about 19 yrs in sales & direct marketing sectors in a leading multinational company from consultant to managerial position through working all intermediary position with adequate job enlargement and enrichment as well as diversified job responsibilities. He is taking care of the recruitment, training, supervising & above all people management to ensure as per KPI.
He was conducting training on “Sales cycle” to the marketers as a facilitator in his corporate head office for several years. Most of the training participants are doing great in the market as consultants.
He has the zeal, a visionary thought and charismatic leadership which are recognized by his company for his performances.
He has been conducting training in his organization and in different training platforms and corporate levels belonging to various industries having personal sales and marketing oriented manpower for over fifteen years. He is passionate in developing people as future helpful leaders in social and corporate world over the country in the field of marketing and sales.
He also conducts training based on soft skills specially on time management, stress management, negotiation skill, effective meeting management, interpersonal skill development, leadership skill development, effective communication skill to make strong working relationship, customer service & telephonic etiquettes etc.
Mr. Salauddin has keen interest in People Development and has undergone many high quality soft-skills trainings, competency based training on Sales, Marketing, HRM, Business Development, Supply Chain Management, a good number of national & international seminars and conferences as well as Train-the-trainers (T T T) programs before starting his journey in the Training & Development.
He belonged to the Department of English literature from Jagannath University, completed post graduated diploma in Human Resource Management and supply chain management from ABP, UK. He is also a member of Society for Human Resource Management (SHRM, USA) and enrolled for their courses. He has completed Executive MBA in Marketing from BRAC University.