The Training program will focus on Customer Relationship building which is beyond our current practice of Customer Service through various tools and state of the Art techniques. The training will cover full 360 degree circle of building customer relationship which leads the company to gain greater customer loyalty and revenue/profit. The materials and tools will be linked with practical and real life examples of our country’s national large corporate houses and as well the big multinational corporations dealing in the service oriented industry. Training will also consist of Theoretical aspects of the General Customer Service Management.
How participants will benefit after the course:
After attending the training program, a trainee will be able to design and implement Customer Relationship Team independently in his/her company or organization. Also S/he can improve his current organizations existing customer service department to next level to achieve additional value (Sales/ Customer loyalty) for the company. Executives, who are currently working in the Customer Service department, can improve their effectiveness and efficiency as well as achieve greater success in their career by attending the Workshop.
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55012120 & 55012122
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