Communication is simply a two way process of exchanging ideas, information or transmitting verbal and non-verbal messages.
The process of communication is what allows us to interact with other people; without it, we would be unable to share knowledge or experiences with anything outside of ourselves.
Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, much of what we try to communicate to others—and what others try to communicate to us—gets misunderstood, which can cause conflict and frustration in personal and professional relationships. By learning these effective communication skills, we can better connect with our friends, and coworkers.
As HR & Administrative professionals play an important role in driving the business of an Organization, so effective communication skills of HR & Administrative Professionals can only get ahead any organization to its expected success.
How participants will benefit after the course:
The participants will be aware of-
a. the effective communication skills
b. Improving Communication Skills in Business and Relationships
c. the courtesy in communication
d. the approach style in communication
e. the impact of good communication
f. Employee performance will be improved
g. Company performance will be improved
h. Good environment will be ensured
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