In today’s competitive business world, projecting a positive, professional image as a representative of your company is vital to your organization and to your personal success. Before selling a product for your company, you have to sell yourself first. This course focuses on formal/informal & written/verbal/non-verbal communication and behavioral skills. The aim of the workshop is to help executive and staff develop first-rate business etiquette when corresponding with customers using written communications such as letters and email. Participants will learn the essential skills required to converse with customers in a professional and competent manner in order to portray a professional image, ensure customer satisfaction and build a reputable business.
How participants will benefit after the course?
• Understand the importance of professionalism
• Establish a professional presence through personal style
• Use appropriate communication methods in the workplace
• Review office etiquette
• Write well-structured, compelling emails that get a positive response from colleagues and customers.
• Learn the dos and don’ts of professional email writing, so personal and brand image is protected at all times.
Participants will be familiar with challenges to receive ...Business
This advanced course focuses on communication in the ...Business
This course will show the way how to lead existing business ...Business
The main object of this course is to build up confidence to ...Business
(15% VAT is applicable in every purchase.)
55012120 & 55012122 , 01811 487982, 01847 069208, 01844519337
H M Noor Haq Apu
Sr. Operation Team Leader
H M Noor Haq Apu has been involved in training, coaching and consulting for more than 3 years with the intention of productivity, and the performance of people.
Professionally, he is an Engineer (EECE) graduated from MIST; later on he completed MBA in Operation Management from East West University, he has also participated in a number of local & foreign trainings for his personal and professional development. He has achieved the Project Management Professional (PMP) certification. He trains management and communication programs owing to his wide exposure to various industries. He is passionate in inspiring lives and transforming people.
He has experience in providing training in BITM, Beximco IT, Techno vista, Zero gravity, Multimode, Metronet, Team group, AK tel and different other organizations as an external trainer. At present he is working as an Operation Team leader In Dhaka WASA (Saidabad water treatment plant).