Internal Auditor Certificate Course on ISO 9001:2015 Quality Management System (QMS) training centre in Bangladesh


Internal Auditor Certificate Course on ISO 9001:2015 Quality Management System (QMS)

  • Date : 28 June - 12 July 2019
  • Duration : Evening(6.30 pm-9.30 pm)
  • No. of Classes/ Sessions : 5 Sessions
  • Class Schedule : Friday and Saturday
  • Total Hours : 15
  • Last Date of Registration : 27 June, 2019
  • Venue : Bdjobs Training, BDBL Building (Level 19), 12 Kawran Bazar C/A, Dhaka 1215.
  • 10% OFF at BKash or Online Payment


ISO 9001:2015 Quality Management System is the most popular and most adopted standard in the world, with over 1.5 million organizations certified on the standard, regardless of the sizes of the industries.

Organizations use this standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

Internal Auditor Course on ISO 9001:2015 Quality Management System is designed for those participant to learn everything that is needed to be known about QMS and Standards of Internal Auditing, and no prior knowledge is needed to take the course.

After completion of the internal auditor course, the participant will be able to perform a QMS Internal Audit in his/her company, and he/she will also be able to lead the implementation of ISO 9001:2015 in his/her organization.

The course will help the participant understand the different management definitions, concepts, and guidelines:
• Understanding the purpose of ISO 9001:2015
• Understanding the requirements of the standard
• Understanding the roles and responsibilities of the auditor
• Recognizing the principles, practices, and types of audits
• Conducting all phases of an internal audit
• Preparing for and presenting effective reports
• Preparing continuous improvement plans

Needless to say, as an Internal Auditor, the participant will be able to expand his/her horizon beyond just the routine works, but as an effective and efficient manager as a whole.


Interactive and Workshop Based

Contents of Training:

Session 1: Introduction
• Introduction to ISO and its background
• Importance of Standards
• Introduction to ISO 9001:2015
• Quality Management Principles
• Process Approach – what it means
• PDCA Techniques and How it relates to ISO 9001:2015
• Workshop on PDCA

Session 2: Understanding the Standard
• Breakdown of the 10 Clauses of ISO 9001
• Understanding the Context and Defining Scope and Policy
• Workshop on Writing Policy)
• Understanding how Leadership drives QMS
• Planning for QMS Implementation
• Understanding Risk Based Thinking
• Understanding how to define Roles and Responsibilities for QMS Implementation
• Defining Resources

Session 3: Implementation of ISO 9001
• Measuring and Monitoring the QMS Progression
• The Documentation Processes required in QMS
• Understanding Customer Requirements in relation to QMS
• How QMS Relates to Manufacturing and Service Industries
• How to Control Non-Conforming Products
• Internal Auditing – how and why it is done
• Management Review and its Importance in QMS
• Preparing Continual Improvement Plans

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Students, Fresh Graduates, Entry Level to Upper Level Management (Preferably from Service and Manufacturing Industries)

Resource Person

Sadat Shams, CSCM, PRINCE2®, IRCA LA

Managing Partner, Business Development and Strategy, Pyro Consult and Engineers

After graduating from Islamic University of Technology (IUT), OIC, Sadat Shams joined British American Tobacco Bangladesh in 2014 at the Operations Department, before leaving in November 2017.

At BATB, Mr. Shams, in his very first year, improved manufacturing output by 25% by improving machine efficiency and upskilling of people. Soon he was chosen to be a part of a specialized team to launch the Global BAT Project called Integrated Working System (IWS) in Bangladesh in 2015 and later coordinated the rollout of IWS throughout all machines in manufacturing in 2016 and 2017.

Simultaneously, he trained and developed more than 200+ shop floor employees in terms of Technical Skill, Efficient Machine Operation and EH&S. Simultaneously, he drove several projects like 5S and introducing Lean Methodologies to shop-floor employees to help achieve Operational Excellence.

In November 2017, Mr. Shams left BATB to pursue his career in the world of Consultancy and People Development, founding his firm The Glass Door CES. Simultaneously, he started pursuing Executive MBA at Institute of Business Administration (IBA), University of Dhaka.

So far, as an Auditor, he has conducted Safety Audits at several organizations, most significant being at OTOBI Limited, Chittagong Grammar School, G-Fifty Juice Factory, and Bashundhara Printing Limited.

As a consultant, he has worked with several organizations in building QMS and EHS Frameworks, most significant being MBioLogix, Bashundhara Printing and Process Automation Limited. He has also worked on several Feasibility Projects, including one for Daakbox, and lead 3 Feasibility Projects for Grant Thornton Bangladesh Limited.

He has also worked in the development sector, collaborating with Kaizen CRS, a reputed consultancy firm, to work on several projects, the most significant being at the European Union funded Shamerto Project, where he did research on the issues that hamper the business expansion of the SMCEs in Sherpur, Jamalpur, Gaibandha and Kurigram. His research also included investigation on the solutions to the aforementioned issues, as well as how these organizations can operate as capacity building agents for people development in their regions.

As a Corporate Trainer, Mr. Shams co-facilitated Process Optimization and Health and Safety trainings for 60+ Managers working with SGS Bangladesh. He also worked with Sirolli Institute at the weeklong Enterprise Facilitation kickoff training program for 20 people for Heifer International at Rajshahi. He also organized and co-conducted SR training for 50 employees of Bombay Sweets Co. Ltd. and facilitated an awareness building Training Program – Go Green – sponsored by EMK Center.

At the same time, he launched the Career Acceleration Program, a month-long training program focused on training Fresh Graduates, at United International University, East West University and Southeast University, and trained 100+ participants. He conducted 3 Day Long ‘Professional Competency Training’ at Ahsanullah University of Science and Technology for 60+ students. He also conducted workshops for 60+ fresh/recent graduates on aspects of operations and self-improvement for students of Dhaka University Economics Department.

Some of his significant professional certifications are as follows:
 Certified Supply Chain Manager (CSCMTM), ISCEA
 IRCA Certified Lead Auditor on Quality Management Systems (QMS) ISO 9001
 IRCA Certified Lead Auditor on Occupational Health and Safety Management Systems (OHSMS) ISO 45001
 Achieved PRINCE2® Foundation Certificate in Project Management
 Six Sigma Black Belt Course under STC Bangladesh
 Internal Auditor Course on ISO 14001:2015 Environmental Management System under SGS Bangladesh
 Internal Auditor Course on OHSAS 18001:2007 under SGS Bangladesh

Interactive and Workshop Based