Emotional Intelligence, also known as emotional quotient (EQ) has been a recurring theme all over the world and in various professional environments for years. It has been linked to performance and success in areas including customer retention, increased sales, leadership management, and many other facets.
Emotional intelligence is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. The ability to express and control our emotions is essential, but so is our ability to understand, interpret, and respond to the emotions of others.
EI plays an integral role for any individual looking forward to become a successful leader as it is an essential component for any leader.
This is a highly interactive training program which aims at developing and awakening the dormant empathetic side of the attendees through various activities, presentation, handouts and quizzes. By the end of the training, the attendee will be able to identify areas of improvement in order to become more emotionally intelligent and will also be able to understand and empathise with people from all walks in life be it at the work place or in personal life. Attendees will be able to view emotions in a new light and will be able to establish better relations and communication skills at work for a successful career.
How participants will benefit from the training program:
After completing this training program, one will be able to:
• Understand what emotional intelligence means
• Recognize how our emotional health and physical health are related
• Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
• Understand the different emotions and how to manage them
• Create a personal vision statement
• Understand the difference between optimism and pessimism
• Learn how to use EI for a successful
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